Campaign Executive

Direct manager: Operations Manager
Full time position
• £27,625 to £30,000 depending upon experience, plus benefits
• 20 days holiday, plus bank holidays (28 in total)
• 42.5 hours (Monday to Friday 9.30am to 6pm, but may adjust depending on season)
• Added staff benefits include discounted tickets to selected music events and festivals.

Out of Hand is an independent, family owned design, print, distribution, and outdoor advertising specialist based in Bristol. We work with businesses and organisations of all sizes across the South West and Wales and have built a good reputation for providing high quality, cost effective and reliable services catering for the arts, culture, music, events and entertainment sector.

Working with some of the biggest names in the industry, both locally and nationally, you'll see the results of your work displayed on advertising sites across Bristol and throughout the region on a weekly basis. This role plays a key part in making that happen and the results are unmissable for hundreds of thousands of people as they move around the different cities that we operate in every day.

Based within Out of Hand at Hebron House Bedminster, this role is responsible for pre in-charge and post in-charge campaign management, managing the process from after the sale has been made through to the campaign being posted. This role includes collaborating closely with Sales, Production and Operations to ensure that our posting team are working in the most efficient way.

The Campaign Executive acts as the key communication link for all in-charges and ensures information - posting instructions and design instructions are accurate and the process runs efficiently from beginning to end. As we work on both weekly and fortnightly posting cycles, this role must maintain information flow during short-term selling periods and good communication and close team work is vital.

Responsibilities:

• Act as bridge between the Operations team and the Sales team
• Carry out Ad Copy approval checks in line with Out of Hand and/or Franchise Partner policies to ensure the live estate complies accordingly
• Ensure posting is carried out in a timely and efficient manner, as per schedules
• Run regular posting reports to monitor progress of each campaign
• Address areas demonstrating inefficiencies in a timely fashion
• To maintain good internal liaison with the Operations, Finance, Development and Sales teams as well as the Outdoor team
• To prepare regular reports detailing occupancy rates and income per city
• Undertake artwork and payment chasing for each posting cycle
• Assist in the preparation of posters for both indoor and outdoor posting
• Ensuring the allocation documents are kept up to date
• Liaising with Outdoor team to ensure dispatch, deliveries and posting of posters
• Liaising with Indoor team to ensure dispatch, deliveries and distribution of posters / flyers
• Assist with Error Reports to reduce claims and credits
• Thoroughly checking and approving invoices (the cost, panel numbers)
• Liaising with clients with reference to Design specifications and templates
• Understanding and maintaining great relationships with Clients, Agencies and industry Specialists

Experience required:

The ideal candidate will be proactive and willing to develop and implement innovative solutions, capable of the following:

• Excellent attention to detail
• Great organisation skills and a proven ability to multi-task
• Working under pressure and to tight timescales
• Excellent communication skills
• Pro-active and customer focussed
• Working with minimal supervision
• Able to take care of a broad range of people with different abilities & fields
• Computer / administration experience (2 years)
• Manage a high volume workflow with tight deadlines
• Working as part of a team in an open plan environment
• A good understanding and experience of working of any databases
• Working with online databases, apps, CMS and fully computer proficient.

Out of Hand is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We welcome applications from all suitably qualified or experienced people. The aim is for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.

Please apply by including a CV and cover letter addressing the job specification and explaining why Out of Hand is the company for you.

Interviews will take place over the next few weeks.